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Putting Meaningful Use to Use

by Keith.Craig 3. September 2010 12:36

By Mike Lowe, Project Manager, PMO

On July 13, 2010, the Centers for Medicare and Medicaid Services (CMS) announced the final rules for Stage 1 regarding Meaningful Use of the Electronic Health Record (EHR) incentive program. As healthcare providers begin implementing new EHR solutions, these rules must be followed in order to qualify for slices of a $34 billion incentive pie.

The two critical and most challenging criteria to satisfy Stage 1 Meaningful Use qualifications are the following:

1. 80% of the provider/hospital patients must have records in the EHR solution.

2. Eligible professionals must meet 20 of 25 objectives (and eligible hospitals 19 of 24) to achieve Meaningful Use and qualify for incentives.

Among these objectives are the following:

a. Computerized Physician Order Entry (CPOE)

b. E-Prescribing

c. Drug-drug and drug-allergy interaction checks

d. Maintaining up to date problem lists of current and active diagnoses

e. Maintaining active medication list

f. Maintaining active medication allergy list

g. Drug formulary checks

h. Medication reconciliation

Many providers for whom we have helped implement solutions would not have met these objectives because of a slow migration toward any EHR solution. Designating only 3 – 4 patients each day for electronic documentation demonstrated this reticent embrace of EHR technology. All other patient documentation would be recorded on paper. EHR numbers would increase glacially until the majority of patients were documented.

However, established, aggressive MU incentive deadlines mean that the providers will now need to adapt EHR solutions with more immediacy. To assist clients in satisfying MU criteria and meeting deadlines you should address three key initiatives within a project.

1. Fully engage physicians and clinical staff during the project– Because they will be using the clinical portion of the application, physicians and clinicians need to provide input and otherwise collaborate during the build process since this will impact their daily work. Lines of communication must stay open. Unengaged physicians are unreceptive physicians when new applications go live. Such needless aversion could delay achieving milestones.

2. Backload patient clinical data – One of the common canards of EHR is that the patient data is going to “magically appear” from within the application on the patient’s first visit. This is rarely the case. A complete patient EHR takes time and effort; thus, scanning documents into an application would help populate a patient’s EHR, but those scanned documents could not trigger any of the drug interactions when prescribing medications. To better prepare for imminent patient visits (and to start working toward satisfying MU criteria), begin back loading prior patient information such as previous medications, allergies, and diagnoses. The inclusion of past medications, allergies and diagnoses will allow the drug-drug and drug-allergy interactions to be active when prescribing medications during real-time treatment. In addition, including this information establishes the up-to-date problem and medications lists. Devoting time now to input patients’ medical histories will complement bed-side, real-time input and begin contributing to the 80% patient documentation objective.

From an ambulatory perspective, such proactive input will enable remote clinicians utilizing the application within the same organization to access this documentation, eliminating the need for unnecessary phone calls, faxes and medical record requests.

3. Begin utilizing specific modules of the EHR – As the application is built, certain components such as ePrescribing, CPOE, and recording of vital signs can be utilized immediately. Early adoption of these items will afford the provider more time to become acclimated with the application. This also initiates the building of patient records, further contributing to achieving the 80% EHR documentation core goal as well as addressing the ePrescribing and CPOE objectives. The ambulatory benefit of using specific EHR modules mimics that noted in back loading patient data.

CMS has recently approved CCHIT and Drummond as certifying bodies, thus loosening the logjam for MU-certified applications. And while a backlog will remain, by no means should EHR implementations come to a grinding halt; after all, not even glaciers stop. If anything, especially in the ambulatory space, implementations should move forward and providers should start using the various components of EHR immediately.

If you would like more information on achieving MU compliance with your Cerner, Eclipsys, Epic, McKesson, MEDITECH, Siemens applications, VCS can help. Please contact us at 610.444.1233 or vcs@getvitalized.com. Helpful information also resides on our website.


The Outlook Isn’t Bright for the Mudville Hospitals These Days –

by Keith.Craig 31. August 2010 11:56

Two items of note early this week:

Suzanne Sataline’s article in the August 30, Wall Street Journal proffers a bleak situation for public hospitals. Pinched by cuts in federal aid, a tight credit market that makes getting money difficult, a precedent for offering free or limited-pay services, and limited resources because of a lack of economies of scale, public hospitals run by local governments or non-profits are vanishing.

Compounding this pinch is the on-going, deepening debt caused by rising healthcare costs, payments on bonds floated at flusher times, cuts in Medicare/Medicaid, and an increase in uninsured patients. Two solutions seem most prevalent: close down or sell to for-profit agencies who are betting the HITECH Act will be a boon that will result in more insured, paying customers. These private groups target public/non-profit hospitals that are finding little recourse but to sell to the highest bidder in an attempt to keep healthcare nearby for their citizens.

This trend is alarming because more than 20% of all US hospitals are owned by governments; and non-profit hospitals, often affiliated with religious denominations, comprise nearly 60% of all US hospitals. While meaningful use compliance looms before these hospitals, a potential lack of healthcare threatens the local populations. Stay tuned.

The second item bates the breath as well:

Boston-area researchers Ashish Jha and Catherine DesRoches along with Chicago-based healthcare stakeholders Peter Kralovec and Maulik Joshi released sobering findings about the speed and spread of hospitals adopting MU-compliant IT. The report is available at policy journal Health Affairs, and its abstract is here. Joseph Conn, staff writer for HealthCare Business News, has clearly analyzed the numbers and offered an objective explanation of the survey’s meaning. His article can be found here.

The skinny? For healthcare providers on the road to Meaningful Use, it seems detours are everywhere and are being followed -- in effect, keeping the ultimate destination at bay.

VCS’s 4th Consecutive Landing on Inc. 500/5000

by Keith.Craig 24. August 2010 15:00

Individuals make laundry lists, “honey-do” lists, grocery lists and task themselves to follow. Consumer rags present “best seller” lists, “sexiest man/woman on earth” lists, “cheapest vacation” lists that divert the attention from those “tasked” individuals. Business magazines publish success lists, “The Fortune 500,” “Top 100 Most Innovative Companies",”Top 100 Franchises" on which companies aspire to appear.

The world runs on lists! Tongues wag over lists. Controversy starts (and, sometimes, ends).  Bragging commences.

And that’s what we’re doing here. Bragging. Not only has VCS landed on the 2010 Inc. 500/5000 list as one of the fastest growing, US-based, independent, private companies (#1597), but we’ve done it for 4 years in a row. A cynic would cite healthcare reform mandates as catalyst for driving VCS’s fortune; but a realist would cite the lingering recession as evidence that, unlike other B2B businesses, VCS continues to experience 3-digit annual revenue growth.

We must be doing something right.

So, we’ll thank our clients for their confidence in us and brag about our vision: to provide exceptional service and maintain unparalleled customer loyalty by providing high-quality, cost-effective solutions while acting with integrity at all times. And we’ll thank our employees for their effort and brag about the second half of our vision: to maintain a culture that cares about our people, their families, and the communities in which they live.

All the survey’s numbers for VCS can be found here. Insights, trends, and commentary associated with the entire Inc. 500/5000 can be found here.


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McKinsey Quarterly Analyzes Economics of ARRA Compliance

by Keith.Craig 19. August 2010 12:34

In the rush to follow ARRA’s final meaningful use marching orders, many healthcare providers have been swallowing their fiscal tongues. While the overall incentive pie sounds HUGE, respective slices may only account for 20% or less of EHR-implementation costs. With MU-compliance project costs estimated at $80,000 - $100,000, a CFO – after sharpening a pencil – might plunge it into the organization’s CIO – or its D.C. politicians.

At first blush, the numbers don’t add up and the chasm between project expense and incentive reimbursement might make the less hearty healthcare administrator swoon. But McKinsey’s authors’ assessment, prognosis, and prescription clearly demonstrate the long-term efficiencies and profit of implementing EHR.

The report’s lessons - establish unequivocal governance of the project, streamline decision-making, simplify IT architecture, and embrace mega-project management capability – dovetail with VCS’s mission and best-practices. So, we’re feeling pretty good after reading McKinsey.

You can too. Here’s the report

You’ll need to free-register to get entire text.


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Stop, Hey What’s that Sound! EHR Privacy Going ‘Round.

by Keith.Craig 6. August 2010 16:17

What’s that low thrum? It’s the sound of the “meaningful use” definition” fading in the distance as healthcare providers now scramble away to put pieces of the EHT compliance puzzle into position. But wait! What’s that shrieking bleat ahead? “EHR PRIVACY,” the next issue du ARRA. The DHHS-convened Tiger group will command the headlines and attract legitimate attention over the next few months especially as the public comment period for proposed modifications to the HIPAA Privacy & Security Rules ends September 13, 2010.

The latest from the Tiger Group’s progress is succinctly captured by Modern Healthcare.com and Healthcare IT New.com. Follow these links to learn the most recent developments.

Tiger Group's EHR Privacy Conundrum: Modern HealthCare News

Privacy and security recommendations approved: Healthcare IT News


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ARRA | EHR | HITECH | ONC

HIE: The Fourth Horseman of the ARRA Apocalypse?

by Keith.Craig 30. July 2010 16:27

Meaningful Use Final, Certification, EHR: 3 concepts spilled about these past 18 months like over-buttered popcorn across a theatre’s gooey floor. Slippery. Sticky. Messy. Repulsively Intriguing.

Somewhat ignored in this regulatory skein has been Health Information Exchanges, HIE’s. Critical to healthcare data transfer between disparate applications, locations, and practices, HIE’s have been expanding functionality and gaining ever more traction across the healthcare industry even as the sky “falls” following ARRA.

So what’s the latest on HIE? The following links give a rather auspicious glimpse of this part of the MU “cataclysm.”

Washington-based eHealthCare Initiatives’ 2010 HIE survey was released this week and can be found here.

CMIO has done a fine job of parsing the survey numbers. The article can be found here.


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Survey Says! Healthcare Execs Prioritize MU Compliance

by Keith.Craig 29. July 2010 15:47

 

Take 2 parts I.T., 1 part improved public health, 3 parts research database, a pinch of certification and 19 billion parts federal incentive and what do you get? Healthcare executive consensus on prioritizing Meaningful Use.

InfoWeek breaks down the numbers in CSC’s survey of healthcare IT and non-IT executives’ intended compliance with MU. Not surprising, the “suits” parade in unison.

Get the whole story to feel “with it” or “left behind”:

CSC Survey parsed by InfoWeek


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Put Me on Facebook; Not My Health Records

by Keith.Craig 26. July 2010 17:07

We are a culture of of contradictory preferences.

July’s International Journal of Internet and Enterprise Management publishes a report by Ajit Appari, PhD, research fellow at the Glassmeyer/McNamee Center for Digital Strategies at Dartmouth College’s Tuck School of Business, and M. Eric Johnson, director of the center, that the growth of electronic healthcare suffers from a judged lack of security.

As media reports of data breaches permeate the ether, health consumers’ fears over privacy and security multiply. Yet, the federal mandate in ARRA to effect digitized health records, can seem to run counter to securing such records, Appari and Johnson discovered.

So, like many things human – except for FaceBook, we prefer the benefits but loathe any consequent exposure.

More about this conundrum and fuller details of the report can be found here: CMIO.net report on Appari/Johnson Security Survey

In a related privacy issue, the government has arrived and is here to help. An April 1, 2010, initiative to assess risks and provide tools to combat threats against the health IT community, educate health IT users about security awareness, provide proper IT management guidance and create support functions has been followed by the ONC rolling out an 18-month effort to strengthen electronic healthcare cybersecurtiy. The ONC is requesting the public share its experiences with electronic health records (EHR). More on this effort can be found here: ONC Healthcare Initiative Privacy Anecdote Gathering

At this link, prove to yourself that while Security HIT Breaches happen, they aren’t apocalyptic by clicking on Health IT Mag’s link below the article.

Online Survey by Embarcadero Technologies Confirms HIT Trends

by Keith.Craig 22. July 2010 12:24

 

The attached link was a curious find. Access the just-released pdf results of Embarcadero Technologies' online survey conducted last spring. In a nutshell, results show improving EHR is being embraced positively, propelled by federal incentives attached to ARRA/Meaningful Use.

Remember, however, while these results indicate trends that should bode well for healthcare providers, vendors, consultants, and (most importantly) patients, this is NOT a scientific sample. Still, the visuals on pages 4 and 5 are compelling for the HIT industry. And the chart colors used? Well, let’s just say they are vivid!

Healthcare Data Management Survey Report


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1 Step Closer to EHR Privacy

by Keith.Craig 20. July 2010 17:16

Amid the sweltering summer blizzard of last week’s MU finalization, the VCS BlogMasters lost sight of the earlier, July 7, announcement by CMS and ONC that “current health information privacy and security rules will now include broader individual rights and stronger protections when third parties handle individually identifiable health information.”

So, here’s the delayed scoop (if that’s even possible!):

These measures expand and strengthen privacy, security, and enforcement rules of HIPAA ’96.

“Giving more Americans the ability to access their health information wherever, whenever and in whatever form is a critical first step toward improving our health care system,” said David Blumenthal, M.D., M.P.P., HHS’ national coordinator for health information technology,

HHS Secretary Kathleen Sebelius added, “While health information technology will help America move its health care system forward, the privacy and security of personal health data is at the core of all our work.”

The full press release can be found here: http://www.hhs.gov/news/press/2010pres/07/20100708c.html

In a related matter, the National Institute of Standards and Technology has developed and sold a role-based-workflow (RBW) security application that restricts access to patient information based on a situational need. NIST sold the patent.

NIST’s press release can be found here: http://www.nist.gov/itl/csd/health_070610.cfm

Both developments bode well for VCS clients. Ensuring privacy while improving workflow has posed a challenging solution for most HIT vendors even as medical record privacy has been a salient concern for most patients.


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healthcare reform | PHR

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The new MU criteria can best be compared to




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Key


ARRA - American Recovery and Reinvestemtn Act
CCHIT - Certification Commission for HIT
CMS - Centers for Medicare and Medicaid
HHS - Health and Human Services
HITECH - Healtcare Information Technology portion of ARRA
ONC - Office of the National Coordinaotr for Health Information Technology
PHR - Personal Health Record

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